PA Case Studies

The health and social care sector is currently facing a big recruitment challenge.

We’ve never had to advertise more individual jobs on behalf of our clients that we currently are, and we’re not alone. But we’re not giving up.

As the biggest Self-directed Support (SDS) advisory service in North East Scotland, we know that every one of our clients is dependent on the skills, compassion, creativity and dedication of SDS Personal Assistants.

We’re not able to fix the recruitment challenge ourselves, but we we can shine a light on such individuals who, despite the challenges of working in care, give it their all to help our clients live independently at home and in their communities.

They’re nothing short of heroes, and we hope you enjoy reading their stories as much as we did putting them together.

Davis's Story

Juggling three jobs and four children, Davis Gonnella considers his work as an SDS-employed Personal Assistant an extension of what he does all day, every day. Read Davis's story

Carol's Story

Swapping nights in care homes for working one-to-one as an in-home Personal Assistant, Carol Robertson reflects on what she considers her most rewarding job to date. Read Carol's story

Claire's Story

A lack of prior experience didn’t stop Claire Calder from embarking on an entirely new career in care – and now she can’t think of a more rewarding role. Read Claire's story


Interested in a career where you can make a real difference to people’s lives, just like Davis, Carol and Claire? Head over to our live jobs board to browse and apply for current jobs.